Frequently Asked Questions PDF Print E-mail
DO YOU DO YOUR OWN INSTALLATIONS? 

 

Yes. We have had the same crew for many years, and have many hundred installations to their credit.

Window and glass replacements are done year round. We do residential and commercial, installations for individual homeowners, contractors and businesses.

 

HOW DO I START THE PROCESS FOR A POTENTIAL INSTALLATION? 

After you call us, we set up an appointment to come to your home, measure, and discuss the best style of window suited to your opening.  Within a few days we will produce a quotation.  If you are in agreement, we custom order your windows, obtain a 20% deposit and set up an installation date.

 

The same holds true for the installation of a heavy glass shower. The opening must be completely finished for an accurate quote. We are also happy to provide design ideas. Depending on the complexity of the shower, it can take many hours to install. 

 

CAN I INSTALL MY WINDOWS MYSELF? 

Yes, we can custom order windows for you, based on your measurements.

 

IF MY GLASS IS FOGGED UP, DO I NEED TO REPLACE THE COMPLETE WINDOW? 

No.  We can remove the failed unit, and supply and install a new sealed glass unit, within the existing window sash.

 

ONLY HALF OF MY WINDOW IS BROKEN.  CAN YOU FIX THAT? 

No.  If your window is a thermal unit, a complete new double glazed insulated unit needs to be custom ordered, and can be replaced in the existing window sash. Thermal units are produced at a manufacturing facility.  Desiccant is used in the spacer to keep moisture out.

 

WHAT IS LOW “E” GLASS?  

“Low Emissivity” is a thin, almost invisible, metallic coating, applied on the surface of the glass, either when it is partly molten or as soon as it cools. This process cuts down the transmission of radiant heat.

This allows the radiant heat to remain inside your home in the winter and directs it outside, in the summer. In addition, Low “E” also blocks out much of the sun’s harmful UV rays.

 

WHAT IS “ARGON”? 

Argon is an inert non toxic gas within a thermal unit that transfers hot or cold slower than air.  It is used to enhance the energy efficiency of a sealed unit, especially Low “E” units.

 

WHY IS THE GLASS ON MY WINDOW WET? 

Most often occurs when there is a quick temperature drop and on the coldest days of the winter. Water vapor in the air is creating condensation on your glass.  This is due to excessive moisture, in your environment. Your relative humidity is too high. To reduce the humidity, ventilate your home. Make sure to use exhaust fans in the kitchen and bathroom, and vent clothes dryers outside.